Running Scripts for Engineering Support Analysis

You can use a set of three scripts that gather information about the configuration and status of your cluster and its various modules. The scripts also identify package information, debugging messages, console messages, and information about disk groups and volumes. You can forward the output of each of these scripts to VERITAS customer support who can analyze the information and assist you in solving any problems.

getdbac

This script gathers information about the VERITAS Storage Foundation for Oracle RAC modules. The file /tmp/vcsopslog.time_stamp.sys_name.tar.Z contains the script's output. Enter the following command on each node:

getcomms

This script gathers information about the GAB and LLT modules. The file /tmp/commslog.time_stamp.tar contains the script's output. On each node, enter:

hagetcf

This script gathers information about the VCS cluster and the status of resources. The script's output is placed in a tar file, /tmp/vcsconf.sys_name.tar,on each node. To run this script, enter the following command on each node: