Secure Global Desktop 4.31 Administration Guide
> Applications, documents and hosts
> An application won't start
An application won't start
Microsoft Windows applications
Using Object Manager, check the following:
- Is the correct Windows
protocol set for the application server?
- Make sure that the Application Command attribute
contains the full pathname of the application's executable, including
the correct filename extension.
- Make sure that the pathname does not point to a
Windows shortcut.
- Make sure that the application is correctly installed and
configured on all application
servers that may run it. The application servers are defined in
the application object's Hosts tab. The application
must be installed in the same location on every application server.
- Make sure that the connection method is
appropriate to the application servers.
- Make sure that the Windows NT Domain
attribute is set correctly.
- If no users can start applications (and no users can log in), try
tarantella restart --warm
.
X applications
Using Object Manager, check the following:
- Make sure that the Application Command attribute
contains the full pathname of the application's executable.
- Make sure that the application is correctly installed and
configured on all application
servers that may run it. The application servers are defined in
the application object's Hosts tab. The application
must be installed in the same location on every application server.
- Make sure that the connection method is
appropriate to the application servers.
- Make sure that all required Environment
Variables are set correctly.
- Make sure that the Login Script is
set correctly.
- If no users can start applications (and no users can log in), try
tarantella restart --warm
.
Application server
It may be worth increasing the launch timeouts on the application server.
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