@(#)PRIVACY 7.3 01/05/11 Gracenote CDDB Music Recognition Service Privacy Policy CDDBČ version ("Classic" CDDB version see below) Introduction ------------ Gracenote believes in protecting consumer privacy. We have spent a great deal of time and effort designing the Gracenote CDDBČ Music Recognition Service[SM] ("CDDBČ Service") that you can use with trust and confidence. The purpose of this privacy statement is to let you know how we use information that you may share with us. Please note that this is our privacy policy for our Gracenote CDDBČ Service. We have separate privacy policies for the Gracenote Web Site, and the Gracenote CDDB Service. These are accessible from the Main Privacy Page. Gracenote CDDBČ introduces many new exciting features requested by both developers and end users like you that allow personalization of the information delivered to you, while allowing you to remain anonymous, letting you control your level of participation and the information you provide, and adding security features to protect your information. Registration and Requested Information -------------------------------------- When you register with the Gracenote CDDBČ Service, we ask you for general information about yourself, such as zip or country code, email address, sex, and age range, that will be helpful in gathering aggregate statistics, and for delivering personalized content. For example, if you supply a zip code, we may use it to collect aggregate statistics about what music fans are playing in your part of the country, or to provide personalized tour information based on the city in which you live, but neither Gracenote CDDB nor anyone will use your zip code to try to send you mail at home or identify you personally. All information requested is optional, except for a "nickname" you choose, and a password to give you exclusive access to change or delete your information at any time. Identifying Information ----------------------- The Gracenote CDDBČ Service uses a unique identifier to track queries for statistical purposes (see Data Aggregation below) and to allow personalization features (see Personalized Content below). This is a number that Gracenote CDDB assigns to you at random when you register. (A numeric identifier is sometimes called a Globally Unique Identifier, or GUID. However, there are many different uses of GUIDs, some benign and some controversial, in the industry.) Gracenote CDDB does not generate this number from any hardware identifier (such as an IP address) or any other information that can be traced back to you or the computer you are using. The purpose of a randomly assigned numeric identifier is to allow the Gracenote CDDB to count queries without knowing anything about who you are other than the information you choose to provide when you register, and which you can delete at any time. Disclosure of Personal Information ---------------------------------- We do not disclose your individual information to any other company. You should be aware, however, that it is possible that we might be required to make disclosure, for example in response to court orders or in governmental investigations. Use of Email Address -------------------- There are two reasons we might use an email address you provide during registration: administration, and our mailing list. Administrative email includes such things as emailing you a password hint if you forget your registration password, or diagnosing a problem if you submit a change to the data for a CD. In addition, with your permission we may occasionally use your email address to send you special offers and promotions. During registration, or at any time afterward, you can choose not to be on our mailing list, either by turning this feature off in your registration options, or by following a simple reply instruction in any email we send. Customized Content ------------------ When you look up an album, the Gracenote CDDBČ Service uses information about the album to customize the content, advertisements, and other promotions displayed in applications that use the Gracenote CDDBČ Service. Gracenote CDDB does this without referring to any personal information. Personalized Content -------------------- Our technology can do personalized "targeting" of content, advertisements, and other promotions without disclosing any of your personal information to anyone outside Gracenote CDDB. With your permission we may use information you have provided to us, such as registration information or other albums you have looked up, to personalize the content you see or hear. During registration, or at any time afterward, you can choose to turn off this personalized service. Removal of Personal Data ------------------------ You can always change your mind about the information you choose to provide and the personalization options you select. By bringing up the "Gracenote Registration" command from any Gracenote CDDBČ-enabled application, you can update or clear the registration information, including any email address, you have provided. Data Aggregation ---------------- Gracenote collects aggregate statistics on which music and artists are most commonly identified by users with the Gracenote CDDBČ Service. ("Aggregate statistics" means "group statistics" such as the Gracenote Digital Top Ten, not individual statistics about your personal use of the service.) Besides posting these statistics for you and other fans to enjoy, Gracenote CDDB may publish or share this aggregate information with other companies. This aggregate data, by its nature, will not reveal the identity of our users. We also use aggregate data to help us improve our servers and other components of the Gracenote CDDBČ Service. Policy Changes -------------- If we decide to make changes in our policies regarding consumer privacy, we will post them at this location on the Gracenote web site, www.Gracenote.com. If you have questions or comments about our policy, please email us at privacy@gracenote.com. This statement last updated on March 6 2001. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Gracenote CDDB Music Recognition Service Privacy Policy "Classic" CDDB version (CDDBČ version see above) Introduction ------------ Gracenote CDDB believes in protecting consumer privacy. We have spent a great deal of time and effort designing the Gracenote CDDB Music Recognition Service[SM] (the "Gracenote Service") that you can use with trust and confidence. The purpose of this privacy statement is to let you know how we use information that you may share with us. Identifying Information ----------------------- The Gracenote CDDB Service uses a unique identifier to track queries for statistical purposes (see Data Aggregation below). Different players use different identifiers. Some players use a random number or string, and some use email addresses. The identifier choice was made by the author of the player program, not by Gracenote CDDB. In all cases Gracenote CDDB uses this identifier only to count queries by unique users. Gracenote CDDB does not use or share any personal information acquired as an identifier and discards the entire query record, by storing it in a circular log file that disappears over time, when it is no longer needed for counting. Disclosure of Personal Information ---------------------------------- We do not disclose your individual information to any other company. You should be aware, however, that it is possible that we might be required to make disclosure, for example in response to court orders or in governmental investigations. Use of Email Address -------------------- Some player developers choose to use email addresses as the identifier the player uses to let Gracenote CDDB count unique queries. Gracenote CDDB does not use an email address acquired in this way to send email. Any such email addresses, along with any other record of the query, is stored temporarily in a log file, but this log is circular and simply disappears over time. Some players allow you to submit new entries to Gracenote CDDB. If you do, an email address is required for submission because Gracenote CDDB submissions are transmitted to the master Gracenote CDDB site via email. A valid return address is required in case there is some sort of error and the server must return your rejected entry for correction. We do keep a record of the email address from which each Gracenote CDDB database entry was submitted, but we consider this private and neither use it for marketing purposes, nor do we distribute it for any purpose to any party outside Gracenote CDDB. In all cases, because Gracenote CDDB does not have a way to ask permission to do so, Gracenote CDDB has never used an email address acquired as part of a Gracenote CDDB transaction to send email for marketing purposes, and has never distributed email addresses for any purpose to any party outside Gracenote CDDB. Data Aggregation ---------------- Gracenote CDDB collects aggregate statistics on which music and artists are most commonly identified by users with the Gracenote CDDB Service. ("Aggregate statistics" means "group statistics" such as the Gracenote Digital Top Ten, not individual statistics about your personal use of the service.) Besides posting these statistics for you and other fans to enjoy, Gracenote CDDB may publish or share this aggregate information with other companies. This aggregate data, by its nature, will not reveal the identity of our users. We also use aggregate data to help us improve our servers and other components of the Gracenote CDDB Service. Policy Changes -------------- If we decide to make changes in our policies regarding consumer privacy, we will post them at this web site, which you can always access from www.Gracenote.com. If you have questions or comments about our policy, please email us at privacy@gracenote.com. This statement last updated on March 6 2001.