Table B-1 briefly describes the Compaq COBOL files installed on your system.

Table B-1 Installed Compaq COBOL Files

Directory	Size (KBytes)	File	Description
usr/bin	1	cobol	Symbolic link to the Compaq COBOL Version 2.7 compiler driver
usr/lib	1	libcob.a	Symbolic link to the Compaq COBOL Version 2.7 RT Support Library
		libots.a	Symbolic link to the Compaq Compiled Code Support Library
		libots2.a	Symbolic link to the Compaq Decimal RT Support Library
		libisam.a 1	Symbolic link to ISAM Stub Library
		libtps_stub.a	Symbolic link to tps Stub Library
usr/lib/cmplrs	1	cobol	Symbolic link to the Compaq COBOL Version 2.7 directory
		cobol_270	Compaq COBOL Version 2.7 directory
		cobolrtl	Symbolic link to the Compaq COBOL Version 2.7 RT Support Library directory
		cobolrtl_270	Compaq COBOL Version 2.7 RT Support Library directory
		o2abase	Symbolic link to the Decimal RT Support Library directory
		o2abase_270	Compaq Decimal RT Support Library directory
usr/lib/cmplrs/cobol_270	8000	cobol	Compaq COBOL Version 2.7 Compiler Driver
		cobol.1	Compaq COBOL Version 2.7 Reference Page
		dcobol	Compaq COBOL Version 2.7 for Tru64 UNIX Systems
		filelist	List of files contained on Compaq COBOL Version 2.7 kit
		relnotes	Compaq COBOL Version 2.7 Release Notes
		reformat	Compaq COBOL Source Code Formatter
usr/lib/cmplrs/cobolrtl_270	1600	cob_msg.cat	Compaq COBOL Version 2.7 RT Support message catalog
		libcob.so	Compaq COBOL Version 2.7 Shared RT Support Library
		libisam_stub.a 1	ISAM Stub Library
		libtps_stub.a	tps Stub Library
		libcob.a	Compaq COBOL Version 2.7 RT Support Library
usr/shlib	1	libcob.so	Symbolic link to Compaq COBOL Version 2.7 Shared RT Support Library
		libots.so	Symbolic link to Compaq Compiled Code Support Library
		libots2.so	Symbolic Link to the Compaq Decimal RT Code Library
usr/lib/nls/msg/en_US.88591	1	cob_msg.cat	Symbolic link to Compaq COBOL Version 2.7 RT Support Message Catalog
usr/lib/cmplrs/o2abase_270	1000	libots2.a	Compaq Decimal RT Support Library
		libots2.so	Compaq COBOL Shared Compiled Code Library
usr/share/man/man1	1	cobol.1	Symbolic link to the Compaq COBOL Version 2.7 Reference Page

This appendix provides information to help you deal with failures or errors that might occur during product installation or product use.

C.1 Failures During Product Installation

If errors occur during the installation, the system displays failure messages. For example, if the installation fails due to insufficient disk space, the following message appears:

There is not enough space for subset DCABASE270 Compaq COBOL DCABASE270 will not be loaded.

Errors can occur during the installation if any of the following conditions exist(s):

• The operating system version is incorrect.
• The prerequisite software version is incorrect.
• There is insufficient disk space.
• The system parameter values for successful installation are insufficient.

For descriptions of error messages generated by these conditions, see the Tru64 UNIX documentation on system messages, recovery procedures, and software installation. For information on system software requirements, see Section 1.4.3.

C.2 Failures During Compaq COBOL Use

If you encounter a problem while using Compaq COBOL, see the section on Troubleshooting Tips in the Release Notes. If the problem is unresolved, report it to Compaq. Depending on the type of support that you have and the nature of the problem, take one of the following actions:

• If you have a Software Product Services Support Agreement, contact your Compaq Customer Support Center (CSC), either by telephone or using the electronic means provided with your support agreement (such as DSNlink). The CSC provides telephone support for high-level advisory and remedial assistance. When you initially contact the CSC, please indicate the following:
  • The name and the version number of the operating system that you are using
  • The product name (Compaq COBOL) and the version number of Compaq COBOL that you are using
  • The hardware system that you are using, such as a model number
  • A very brief description of the problem (one sentence if possible)
  • How critical the problem is
  
  When you submit information electronically or are speaking on the phone to the appropriate Compaq COBOL support specialist, you can provide more detailed information. The information should include the specific commands used to compile and link the program, the error messages displayed, and relevant detailed information (possibly including source program listings). Please attempt to narrow the cause of the problem to a specific module or lines of code.
  CSC personnel may ask for additional information, such as listings of any command files, INCLUDE files, relevant data files, and so forth. If the program is longer than 50 lines, submit a copy of it electronically or provide machine-readable media (diskette or magnetic tape).
• If you should find errors in this manual or if you want to comment on the documentation, please send the manual title, order number, and your comments by one of the following methods:
  • Electronic Internet mail:

    LanguageDocs@compaq.com

  • Fax:

    603-884-0120 Attn: Languages Documentation, ZKO2-3/K35

  • A letter sent to the following address:

    Compaq Computer Corporation
    Languages Documentation, ZKO2-3/K35
    110 Spit Brook Road
    Nashua, NH 03062-2698
    USA

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