Secure Global Desktop 4.31 Administration Guide > Printing > Why do users see a printer called _Default in their Windows application?

Why do users see a printer called _Default in their Windows application?

Users, who access Windows applications using a UNIX, Linux or Mac OS X client, may see a printer called _Default created in their Windows application session. This can be confusing to users if their client printer has a different name or they have no client printer.

This is caused by the default setting in the printerinfo.txt file which is used to associate the printer driver name with a print job when printing from a Windows application.

Correcting the printer name

To change the printer so that it shows the name of the printer the user actually has, you need to either of the following:

• Edit the global /opt/tarantella/etc/data/default.printerinfo.txt file (affects all users).
• Edit the user's $HOME/.tarantella/printerinfo.txt file (affects just this user).

Note The user's printerinfo.txt takes precedence over the settings in the default.printerinfo.txt.

Edit the [UNIX] section of this file so that it shows the correct printer name, Windows printer driver name and printer type, for example:
"salesprinter" = "HP LaserJet 5/5M" PostScript

Note To ensure you have the correct driver name, search for it in the default.printerinfo.txt file. This file contains all the common driver names. To avoid errors, such as incorrect capitalization, copy and paste the driver name from this file.

Removing the _Default printer completely

If users have no printers attached to their client device, you can prevent the _Default printer from appearing in the Windows application by removing the [UNIX] section from:

• The global /opt/tarantella/etc/data/default.printerinfo.txt file (affects all users).
• The user's $HOME/.tarantella/printerinfo.txt file (affects just this user).

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