Secure Global Desktop 4.31 Administration Guide > Users and authentication > Users are unable to copy and paste text or graphics

Users are unable to copy and paste text or graphics

Character applications

For character applications displayed through Secure Global Desktop, users should be able to copy and paste text to other applications.

If you are using the classic webtop, web browsers must support and use one of the signed Java™ archives supplied with Secure Global Desktop. Check that the browser has not been configured to disable support for Java archives.

Windows and X applications

Users can only copy and paste text under certain conditions:

Copy and paste for the array as a whole must be enabled on the Array Properties panel of Array Manager. Copy and paste is enabled by default.
The user must be allowed to copy and paste. If the Clipboard Access attribute on person objects is enabled, then the user can copy and paste. If this attributes is set to Use parent setting, then the setting of any parent organizational unit or organization object is used. Copy and paste is enabled by default.
To be able to paste data to another Windows or X application displayed through Secure Global Desktop, the source application (the application the data was copied from) must be configured to have a Clipboard Security Level that is lower than, or equal to, the target application. The default security level is 3.
To be able to paste data to an application running on the client device, the source application must be configured to have a Clipboard Security Level that is lower than, or equal to, the client security level configured on the Array Properties panel of Array Manager. The default client security level is 3.

If these conditions are not met, users paste the following message instead of the copied data:
Sun Secure Global Desktop Software: Copied data not available to this application

Graphics

You can only copy graphics from, or paste graphics to, Microsoft Windows 2000/2003 applications.

If you are using the classic webtop, you can only do this if you're using the Native Client for Microsoft Windows.

Related topics
Using copy and paste with Secure Global Desktop Secure Global Desktop and Java archives