Secure Global Desktop Administration Guide > Applications, documents and hosts > Users complain of poor performance with the Windows desktop

Users complain of poor performance with the Windows desktop

When using Windows Terminal Services, users may complain that the performance of the Windows desktop is poor. This can be caused by using animation effects and other desktop settings in the Windows session. Performance is affected because these features require more screen updates and can greatly increase the bandwidth used. The problem is more severe on slower connections.

The things that can cause these problems include:

animated mouse cursors;
mouse cursor shadows;
screensavers;
animated icons in the notification area;
animated images in programs;
animated wallpaper; and
images used as wallpaper.

By default, the Secure Global Desktop Terminal Services Client (ttatsc) enables these features. You can turn off these features off by using one or more -perf disable option protocol arguments (--protoargs) for the Windows application object. The options are:

Option	Description
`wallpaper`	Disables the desktop wallpaper. Disabling the wallpaper can reduce the amount of data that has to be updated when users move items around the desktop.
`fullwindowdrag`	Disables the option to show the contents of a window while it is being moved.
`menuanimations`	Disables transition effects for menus and tooltips.
`theming`	Disables desktop themes.
`cursorshadow`	Disables the shadow on the mouse pointer.
`cursorsettings`	Disables mouse pointer schemes and customizations.

Related topics
Configuring Microsoft Windows Terminal Services for use with Secure Global Desktop