Secure Global Desktop Administration Guide > Users and authentication > All login authorities are disabled and no-one can access Secure Global Desktop

All login authorities are disabled and no-one can access Secure Global Desktop

If a Secure Global Desktop Administrator has accidentally disabled all login authorities, no-one will be able to log in to Secure Global Desktop, even the UNIX root user. You can't run Array Manager or Object Manager from the command line because this requires an administrator to log in.

To solve this problem:

  1. Log in as root on the host where Secure Global Desktop is installed.
  2. Stop the Secure Global Desktop server by running tarantella stop.
  3. Enable either the UNIX user or the UNIX group login authority by running one of the following commands: 
    tarantella config edit --login-unix-user 1
tarantella config edit --login-unix-group 1
  4. Restart the Secure Global Desktop server by running tarantella start.

The root user can now use Array Manager to turn on other login authorities as required.

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