|
Direct Billing Model (Biller Xpert 1.0)Currently, two main billing models have emerged, each of which meets the needs of billers and customers in a different way:
The direct billing model is good for organizations that want to use
EBPP to strengthen their relationships with their customers. This
model gives the biller complete control over their point of contact with
the customer. However, the direct billing model does not provide the ease-of-use
that customers want, because they must visit different web sites to pay
their bills. For this reason, many organizations will migrate to
the consolidation model, described on the next page.
|